ACCOUNT&SETTING

• WHAT IS MARBLEX WALLET?
• WHAT IS INETRIUM?
• WHY DO I HAVE TO CONNECT MY MARBLEX WALLET?
• I HAVE QUESTIONS ABOUT MARBLEX WALLET!
• I ENTERED THE WRONG PASSWORD.
• I DELETED MY WALLET ACCOUNT. CAN I RECOVER IT?

GAME

• WHERE CAN I FIND USER ID? (UID)
• WHAT ARE THE TOURNEY RULES?
• WHAT IS ZEM?
• WHAT IS RED ZEM?
• WHAT IS EXCHANGE?
• WHERE CAN YOU GET RED ZEM?

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PURCHASE RELATED

• PURCHASE POP UP HANGS OR NOT WORKING? (iOS, Mac)
• WHERE CAN I FIND MY RECEIPTS?
• I CAN’T MAKE A PAYMENT
• YOU CHARGED ME, BUT I DIDN’T GET MY PURCHASE
• SUPPORTED PAYMENT CARD TYPES
• MOST COMMON XSOLLA PAYMENT ERROR CODES

TECHNICAL HELP

• GENERAL TROUBLESHOOTING

REPORT

• I WOULD LIKE TO MAKE SUGGESTION OR IMPROVEMENT ABOUT GAME. WHAT SHOULD I DO?
• HOW TO REPORT A BUG?

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