FAQ

Promoted articles

• WHAT IS MARBLEX WALLET?

  MARBLEX Wallet is an app that allows you to sto...

• WHAT IS INETRIUM?

  INETRIUM is a utility token on the MARBLEX deve...

• WHERE CAN I FIND USER ID? (UID)

  1. Click menu button at top right corner 2. Cl...

• WHAT ARE THE TOURNEY RULES?

  TOURNEY RULES Tourney Operation and Regulatio...

• WHAT IS ZEM?

  ZEM is Aquuua Casino in-game currency used for ...

• WHAT IS RED ZEM?

  RED ZEM is an in game currency that is required...

• WHAT IS EXCHANGE?

  **YOU MUST LOGIN INTO MARBLEX ACCOUNT TO VIEW &...

• WHERE CAN YOU GET RED ZEM?

  Red ZEM can be purchased from RED ZEM SHOP. Go...

• PURCHASE POP UP HANGS OR NOT WORKING? (iOS, Mac)

  When you attempt to make purchase in game, purc...

• WHERE CAN I FIND MY RECEIPTS?

  If you enter an email address while making a pa...

• I CAN’T MAKE A PAYMENT

  First log in into your account. Then, depending...

• YOU CHARGED ME, BUT I DIDN’T GET MY PURCHASE

  If you have not received your purchased item fo...

• GENERAL TROUBLESHOOTING

  If you are experiencing any freezing, crashing,...

• I WOULD LIKE TO MAKE SUGGESTION OR IMPROVEMENT ABOUT GAME. WHAT SHOULD I DO?

  We take player’s voice seriously to make Aquuua...

• HOW TO REPORT A BUG?

  In case you find any bug in game, please let us...